Volkswagen We Connect and Car-Net compatibility check

Which services are available to you?

Is your Volkswagen model compatible with We Connect or Car-Net? Here is a first look, with no obligations, at which mobile online services are available in the vehicle model of your choice.

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Our services are not supported by your vehicle.

We’re sorry, but We Connect and Car-Net are not available for this model.

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Expand your Volkswagen’s connectivity level!

Sorry! We Connect and Car-Net are not available for your vehicle. Turn your Volkswagen into a connected car in an instant and find out about the convenient functions of We Connect Go. Available for many models from 2008. Check whether the vehicle of your choice is compatible with We Connect Go.

Go to We Connect Go

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Your Volkswagen supports We Connect!

Discover We Connect’s convenient online services now or get on board straight away. Simply download the free app, activate We Connect, connect to your Volkswagen and feel more relaxed on the move.

More information

Start now.

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Your Volkswagen supports Car-Net e-Remote!

Discover the convenient services and functions for your e-vehicle and hybrid vehicle. Simply download the free app, connect to your Volkswagen and feel more relaxed on the move.

More information

Start now.

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Your Volkswagen supports Car-Net Security & Service!

Discover Car-Net Security & Service’s convenient services and functions now or get on board straight away. Simply download the free We Connect app, connect to your Volkswagen and feel more relaxed on the move.

More information

Start now.

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Your Volkswagen supports Car-Net Guide & Inform!

Discover Car-Net Guide & Inform’s convenient service and functions now and expand your connectivity level easily with We Connect Go’s digital assistants. Available for many models from 2008. Find out more now and feel relaxed on the move.

Go to Guide & Inform

Go to We Connect Go

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Your Volkswagen supports Car-Net Guide & Inform!

Discover Car-Net Guide & Inform’s convenient services and functions now. Find out more now and feel relaxed on the move.

Go to Guide & Inform

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Your Volkswagen supports Car-Net Security & Service and Guide & Inform!

Discover Car-Net’s convenient services and functions now or get on board straight away. Simply download the free app, connect to your Volkswagen and feel more relaxed on the move.

More information

Start now.

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Your Volkswagen supports Car-Net Guide & Inform and e-Remote!

Discover Car-Net’s convenient services and functions now or get on board straight away. Simply download the free We Connect app, connect to your e-vehicle or hybrid, and feel more relaxed on the move.

More information

Start now.

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

Your Volkswagen supports We Connect Start!

Discover We Connect Start’s convenient online services now or get on board straight away. Simply download the free We Connect ID. app, activate We Connect Start, connect to your Volkswagen ID. and feel more relaxed on the move.

More information

Start now

The vehicles shown in the images are partly symbolic and do not necessarily correspond to a selected model generation.

1. When you buy a new vehicle, you have the opportunity to use digital services from VW Connect / VW Connect Plus or We Connect / We Connect Plus for the free initial contract period. To use the VW Connect / VW Connect Plus or We Connect / We Connect Plus services for the ID. family, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen www.myvolkswagen.net.

Some We Connect / We Connect Plus or VW Connect / VW Connect Plus mobile online services can only be used via the “Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.

The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.

2. When you buy a new vehicle, you have the opportunity to use digital services from VW Connect / VW Connect Plus or We Connect / We Connect Plus for the free initial contract period. To use the VW Connect / VW Connect Plus or We Connect / We Connect Plus services, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen www.myvolkswagen.net.

For customers with VW Connect and VW Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of Internet Radio, Wi-Fi hotspot and Alexa, where available, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use the Internet Radio, Wi-Fi hotspot and Alexa, where available, with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding function is only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.

For customers with We Connect and We Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the streaming services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use these services with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.

3. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app “Volkswagen”. 

The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider.

To use the Car-Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be concluded online with Volkswagen AG. To use the services for the full period, you have 90 days after vehicle handover in which to register the vehicle at www.myvolkswagen.net or using the Volkswagen app (available in the App Store and Google Play Store). If registration takes place at a later date, the duration of the free period will be reduced accordingly. Car-Net’s ‘Guide & Inform’ mobile online services can only be used with the optional Discover Media and Discover Pro equipment. You also need a mobile, Internet-ready end device (e.g. a smartphone) that is capable of acting as a mobile Wi-Fi hotspot. Alternatively, a mobile phone with remote SIM Access Profile (rSAP) or a SIM card with a phone and data option can be used with the “Business” mobile phone interface option in combination with the Discover Pro navigation system. The Car-Net services are only available with an existing mobile data contract or one to be agreed separately between you and your mobile data provider and only within the coverage of the mobile data network concerned. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. Given the volume of data which arises when using Car-Net services, agreeing a data flat rate with your mobile data provider is strongly recommended. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app. The availability of the Car-Net services may vary by country. These services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more information on Car-Net at connect.volkswagen.com and from your Volkswagen partner; for information on mobile data charges, please consult your mobile data provider.

4. When you buy a new vehicle, you have the opportunity to use digital services from We Connect Start for the free initial contract period. To use the We Connect Start services, you need a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate We Connect Start contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen www.myvolkswagen.net. The use of We Connect Start mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe under network coverage. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app. The availability of the individual services described in the packages may differ between countries. The services are available for the agreed contract period and may be subject to substantive changes during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider.

Compatibility check.

Which services are available to you?

Our services are not supported by your vehicle.

Expand your Volkswagen’s connectivity level!

Your Volkswagen supports We Connect!

Your Volkswagen supports Car-Net e-Remote!

Your Volkswagen supports Car-Net Security & Service!

Your Volkswagen supports Car-Net Guide & Inform!

Your Volkswagen supports Car-Net Guide & Inform!

Your Volkswagen supports Car-Net Security & Service and Guide & Inform!

Your Volkswagen supports Car-Net Guide & Inform and e-Remote!

Your Volkswagen supports We Connect Start!